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Degraded

Temporary rollback of 3.65.3 update

Apr 14, 2026 at 1:00am UTC
Affected services
Civillo - Application

Resolved
Apr 14, 2026 at 5:39am UTC

The fix is live and the update is released again.

Thanks for your patience.

Updated
Apr 14, 2026 at 5:23am UTC

The fix has passed QA and will be released shortly.

Updated
Apr 14, 2026 at 4:28am UTC

We have identified the issue and a fix has been created. It is currently being expedited through our QA process. If all looks good there, it will be released along with the full update.

In the mean time, the service will continue to operate as before.

The team thanks you for your patience.

Created
Apr 14, 2026 at 1:00am UTC

Today we released the 3.65.3 update.

During post release monitoring, we noticed some unexpected load on the database infrastructure not seen during QA. The unexpected load coincided with the release of the update.

Due to this, the team made the decision to rollback to the previous version (3.65.2) temporarily to ensure continuity of the service.

We're going to diagnose why the extra load occurred and fix it. Once solved, we'll re-release the 3.65.3 update.

We'll provide updates here as we know more.